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Professional Certificate · Master's level · CPP-25
Social Dialogue and Collective Bargaining
For: Human resources managers and executives, employee relations officers, heads of establishments and managers required to negotiate with staff representatives.
Learning outcomes
- Analyse an organisation's industrial relations system and its actors.
- Interpret a collective agreement and assess its effects for the organisation.
- Prepare and conduct collective bargaining.
Programme over 4 weeks
| Week | Content |
|---|---|
| Week 1 | Employee relations strategy: mapping of actors and power relations, diagnosis of the social climate, multi-year social calendar; staff delegates and other bodies, with their names to be studied from loi n°97-17 (Labour Code). |
| Week 2 | Actors: workers' trade unions, employers' organisations, labour administration; social dialogue in the public sector and in multi-site organisations or organisations present in several States of the sub-region. |
| Week 3 | Collective bargaining: CCNI of 2019 (National Inter-Occupational Collective Agreement), sectoral collective agreements, establishment-level agreements; interpreting an agreement; preparation, strategy and conduct of negotiations. |
| Week 4 | Professional simulation: negotiation simulation prepared on the basis of an industrial relations diagnosis of a fictitious multi-site organisation. |
Assessment
Marked professional simulation, assessed against a rubric (70%): collective bargaining simulation prepared through an industrial relations diagnosis of a fictitious organisation; online knowledge-check quiz (30%). No private individual and no real organisation is implicated.
The certificate is awarded with a mark of at least 10 out of 20.
Optional: Collective Disputes and Industrial Relations Monitoring
An additional 1-credit module over 2 weeks (CPP-25C), awarded as a separate certificate; together with this certificate, it makes up the full course component of the original programme.
- Collective disputes: strikes and procedures for settling collective disputes, to be studied from loi n°97-17; strategic analysis of a dispute, managing a social crisis, communication during the dispute, mediation.
- Monitoring: provisions of the new Code du travail (Labour Code; projet de loi n°15/2026) relating to collective relations, passed by the Assemblée nationale (National Assembly) on 18 August 2026, promulgation not verified.
At your own pace: the self-paced pathway
In a class, this certificate takes 4 weeks, on the cohort's dates. On the self-paced pathway, you start whenever you like, online, and progress at your own pace. The price is the same.
Estimate how long my pathway will take
- Duration
- about 4 weeks
- Estimated end
- 4 weeks after you start
- Examination
- Online, subject to available slots, no earlier than 4 weeks after you start
- Payment
- In a single payment
An indicative estimate, for a start today and 40 hours of work. You can change your pace along the way; the pathway must be completed within 12 weeks (about 3 months) of your start. Your e-Campus access opens with your first payment.
Admission
Experience in human resources management or industrial relations assessed on application; basic knowledge of collective labour relations law acquired in a Bachelor's degree or through practice. Admission based on application; detailed requirements set by the school.
The credits you earn are recognised without further assessment if you later join the programme they come from, Professional Master's degree in Human Resources Management, within a period set by the certificate regulations.