Training Design and Quality

Organisation over 20 weeks

Four 5-week blocks (4 weeks of classes, 1 week of assessment). The two course units are taken unchanged from the original degree: same content, same assessments.

• Blocks 1 and 2 (weeks 1 to 10): FOR 351 — Administrative and Financial Management of Training
• Blocks 3 and 4 (weeks 11 to 20): FOR 352 — Evaluation and Quality of Training

FOR 351 - Administrative and Financial Management of Training

To handle the implementation and administration of training: providers, sessions, budget and compliance.

Learning outcomes

• Draft a requirements specification, run a call for tenders for training and analyse the bids received.
• Identify qualified internal or external trainers, schedule sessions and manage their logistics.
• Manage the training budget, analyse variances and mobilise the available funding.
• Compile and archive the supporting documents required by funders and by the organisation's accounts, and check that activities comply with the procedures published by those funders.

Content

• Requirements specification: context, objectives, target audience, expected content, delivery arrangements, assessment, selection criteria.
• Call for tenders, bid evaluation grid, contracting with the training provider.
• Scheduling and logistics: timetable, rooms, virtual classrooms, invitations, attendance sheets.
• Budget: teaching, logistics and salary costs, monitoring of commitments, variances.
• Funding: training funding, including that of the 3FPT, financed mainly by the contribution forfaitaire à la charge de l'employeur (CFCE) (flat-rate employer contribution), mobilised according to the procedures published by that fund.
• Compliance: supporting documents, archiving, traceability.

Assessment: Project (60%): complete implementation file for a training activity (requirements specification, bid analysis, schedule, budget and supporting documents). Final examination (40%): case on budget management and variance analysis.

FOR 352 - Evaluation and Quality of Training

To measure what training has actually changed, and to put a continual improvement approach in place.

Learning outcomes

• Take part in evaluating training activities using questionnaires, knowledge tests and practical assessments, and form a reasoned judgement on their effectiveness.
• Conduct follow-up surveys and build dashboards on training effectiveness.
• Use data from an LMS platform to evaluate a training programme.
• Diagnose a training department against a quality standard and propose improvements.

Content

• Levels of evaluation: satisfaction, learning, transfer to the workplace, effects on the organisation.
• Tools: questionnaires, tests, observation grids, delayed follow-up interviews.
• Using data from the Moodle platform: activity reports, test results, questionnaires.
• Dashboards and evaluation report for senior management.
• Quality approach: ISO 29993:2017 (learning services outside formal education) and ISO 21001:2025 (management systems for educational organisations); continual improvement.

Assessment: Project (60%): evaluation report on a real training activity, with a dashboard and analysis of platform data. Continuous assessment (40%): quality diagnosis of a training department and improvement proposals.

Career opportunities

Training officer, training administrator, quality manager of a training department.

At your own pace: the self-paced pathway

In a class, this certificate takes 20 weeks, on the cohort's dates. On the self-paced pathway, you start whenever you like, online, and progress at your own pace. The price is the same.

Admission

Baccalauréat and experience in human resources or training management assessed on application, or second year of a Bachelor's degree in a related field. Admission based on application; detailed requirements set by the school.

The credits you earn are recognised without further assessment if you later join the programme they come from, Professional Bachelor's degree in Human Resources Management, within a period set by the certificate regulations.