Scoping and Designing Digital Services

Organisation over 20 weeks

Four 5-week blocks (4 weeks of classes, 1 week of assessment). The two course units are taken unchanged from the original degree: same content, same assessments.

• Blocks 1 and 2 (weeks 1 to 10): PJN 231 — Digital Project Management I — Scoping and Specifications
• Blocks 3 and 4 (weeks 11 to 20): UXD 232 — Prototyping and User Testing

PJN 231 - Digital Project Management I — Scoping and Specifications

The first stage of project management: turning an often vague request into a properly scoped project and a requirements specification that can be committed to.

Learning outcomes

• Analyse a request and identify the needs, scope and constraints.
• Analyse the stakeholders and risks of a digital project.
• Write a verifiable functional and technical requirements specification.
• Estimate the workload, schedule and budget of a project in FCFA (CFA francs).

Content

• Life cycle of a digital project and roles: client, project manager, team, service providers; reference points from ISO 21502:2020.
• Scoping note: objectives, scope, deliverables, milestones, stakeholders, risks.
• Requirements specification: context, functional requirements, technical constraints, accessibility, sobriety, acceptance criteria.
• Site structure, page zoning and illustrated specifications.
• Workload estimation, schedule, budget and consultation of service providers.

Assessment: Continuous assessment (30%): scoping note with stakeholder and risk analysis. Group project (70%): complete, costed requirements specification, defended on campus or by videoconference before the client or a panel playing that role.

UXD 232 - Prototyping and User Testing

To move from the need to the interface, then check with real users that the interface meets the need.

Learning outcomes

• Organise the information architecture and user journeys of a service.
• Produce a low-fidelity then high-fidelity interactive prototype.
• Validate product and service prototypes through user testing.
• Analyse the results of a test and turn them into prioritised fixes.

Content

• Information architecture: content inventory, site structure, navigation, labelling.
• From sketch to prototype: zoning, wireframe, visual mock-up, clickable prototype using an open-source tool such as Penpot.
• Design system: components, states, grid, shared library.
• User testing: protocol, scenarios, recruitment, facilitation, observation.
• Analysis: task success rate, errors, verbatim comments, prioritisation grid.

Assessment: Project (60%): prototype and design file. Continuous assessment (40%): user test report with prioritised fixes.

Career opportunities

Junior digital project manager, digital service design officer, user experience designer.

At your own pace: the self-paced pathway

In a class, this certificate takes 20 weeks, on the cohort's dates. On the self-paced pathway, you start whenever you like, online, and progress at your own pace. The price is the same.

Admission

Baccalauréat and experience of digital projects assessed on application, or second year of a Bachelor's degree in a related field. Admission based on application; detailed requirements set by the school.

The credits you earn are recognised without further assessment if you later join the programme they come from, Professional Bachelor's degree in Digital Project Management - Web Design and Development, within a period set by the certificate regulations.